Your data is safe and secure

We are fiercely protective of your data.  We don’t misuse it, and always remember it is  YOUR data.  Our privacy policy is open and clear. And below.

Privacy Policy

The following information details how we collect, process and store your data.
The person or organisation that is providing the data may be referred to as “You” or “Your/s” or “Me”. CobbWeb Solutions may be referred to as “Us” or “We”.

If You choose to give it to Us, We collect the following data from You from our Website: Your Name, Company Name, Telephone Number, Your Email Address, and any information that You choose to send Us in any additional message.  You may also provide Us with information about Yourself or Your business via the “Company Overview” and “Goals and Objectives” fields in the contact forms on our Website.

You may also choose to add personal information and/or data in an email to CobbWeb Solutions, or via telephone/face to face contact.  It is impossible to predict or list what the information that may be shared via these methods of communication would be, however if CobbWeb are going to collect any such data, We will inform You via that same method of communication.

The data is collected by CobbWeb Solutions.

Any data You provide is via our contact forms on our Website.  The information that You provide will be sent directly to an email address owned and operated by CobbWeb Solutions.

If Your personal information is publicly available, for example via the internet or business directories, then We may collect it from these sources.

We collect Your personal data so that We can contact You as You have requested Us to.  We may also use the data You have provided so that We can provide the best service to You, if We end up working together.

Your data will be used to contact You via any of the methods of communication that You have provided to Us.  It may also be used so that We can tailor the service that We offer to You or Your business.

Absolutely no-one and with no organisation, unless We are required to by law.

If You have submitted a contact form to ask Us to get in touch with You, We will.  We will try to contact You a maximum of five times.  If We haven’t spoken to You after five attempts to get in touch, We will stop.  We won’t pester You.

If You have indicated that You would like to receive further information from Us via our contact forms, then We will contact You from time to time unless You ask Us to stop.

Retention in case of contact form data submission:  6 months after date of submission if We are not providing You with a service and You have not asked Us to keep in touch with You.

Retention in case of data provided by email/telephone/face to face contact:  6 months after date of submission if We are not providing You with a service and You have not asked Us to keep in touch with You.

Retention in case where You contract Us to provide a service or services to You:  6 years after the date of the contract between Us.  This is so that We can meet our financial requirements as a business.

Your Data - Your Rights

We never forget that your data belongs to YOU.  We are happy to inform you that you can exercise any of the following rights at any time:

  • The right to be informed about our processing of your data
  • The right to have your personal data corrected if it is inaccurate, and to have incomplete data completed
  • The right to object to the processing of your personal data
  • The right to restrict processing of your personal data
  • The right to have your personal data erased – the “right to be forgotten”
  • The right to request access to your personal data and information about how we process it
  • The right to move, copy, or transfer your personal data

If you wish to exercise any of these rights, we absolutely encourage you to.  Please contact us in the first instance at dan@cobbwebsolutions.co.uk or via telephone at 07449 793700.

You also have the right to complain to the Information Commissioner’s Office, further details are at: ico.org.uk

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